You need to send us a request with your email used at the time of purchase. You can also use our updater app to install a new version of the theme here: https://ecom.flyingstartonline.com/theme-docs
Yes, you can use it on your another store if and only if you have removed the theme on your existing store. To do this you can either login to the store where the theme is active. Install our Theme Updater App. Go to Manage Licence and the ...
Refund is not an option. We will not be able to refund you partially or in full also as we do not have a refund policy for the theme. Alternatively, what we can do is to transfer your theme license if you can find a buyer by yourself.
The dropship theme has to be published before you see the templates in the suffix. Once you publish the theme you can see the About, FAQ and contact us page template.